The cure for HR when “you don’t know what you don’t know”

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The cure for HR when “you don’t know what you don’t know”


How effective are your human resources practices? You could be missing the mark and not know it!

While it might be easy to push aside that little voice inside your head that’s saying, “I don’t know much about HR and I wonder what I’m not doing that I should be?” you really ought to be listening. After all, you’re pretty smart and you didn’t get saddled with HR duties for nothing.

If you work for a small company, chances are you don’t have an in-house HR specialist to guide you through the mine-field of HR compliance. Oftentimes, it’s the office manager, administrative assisstant or accounting department staff that take care of the basic HR duties.

And this is fine, as long as you have a mechanism in place to make sure you’re covering all the HR bases. You don’t want to put your company at risk by mishandling ADA, FLSA, EEO, FMLA, or any other alphabet soup of employment laws that are out there.

Ignoring problems and the unknown realm of HR compliance can leave your company vulnerable to a litany of liabilities. Luckily, some of the most common HR mistakes are also the most preventable.

Take a look at your employee handbook: does your company even have one? How long has it been since the last update? “Ten years,” you say? Both of these scenarios are scary.

I was visiting with an employment law attorney a few months ago about an issue one of my new clients was facing.

The attorney asked me, “Well, what does their handbook say?” My response— “They don’t have a handbook.

The look on his face was one of utter shock and fear. He emphasized what I know— a company’s first line of defense is its employee handbook.

Another situation I see when reviewing a company’s employee handbook is that they have a policy prohibiting employees from talking about wages. Did you know that it is illegal to forbid employees to talk about their pay? It’s a violation of the NLRA—and the R doesn’t stand for rifle—it stands for the National Labor Relations Act.

If “you don’t know what you don’t know,” or you just want peace of mind that your current HR Practices are compliant and efficient, contact Bandura Plus for an HR Assessment. We’ll review your HR processes and help you celebrate what you’re doing right, identify what you need to start doing or change, and help you learn techniques to improve your organization.

Download our complimentary mini-HR assessment that helps you pinpoint key areas to address.

To find out more about an HR assessment, call me for a casual conversation. We can visit about your situation and find out if an HR assessment is right for you. Contact me at 316-633-2029, or email me at


Anita Buchanan